Membership Policy
BICCHO Membership Policy
Membership Tiers and Benefits
Biccho offers three membership packages: Exclusive White, Exclusive Black, and Exclusive Gold. Each package provides unique benefits to our members.
Exclusive White (FREE)
- Free of charge
- Special discounts and promotions: Exclusive discount codes valid on specific products and collections
- Limited Early access: Opportunity to access new or limited-edition products early. (This package is limited.)
- Free standard shippingÂ
Exclusive Black (Monthly/ $19.99 - Yearly/ $199.99)
- Includes all privileges of the Exclusive White plan
- Special occasion discounts: Exclusive discount codes for use on special occasions (the customer who is a member of this package can create a discount code at any time and share it for use.)
- Free and fast shipping (unlimited)
- Priority 24/7 Exclusive Members customer support
Exclusive Gold (Monthly/ $39.99 - Yearly/ $399.99)
- Includes all privileges of the Exclusive White and Exclusive Black plans
- Exclusive Collection or Custom Design Products: Exclusive designs and collections for Exclusive Gold members
- Dedicated Exclusive Members support advisor (exchange opportunity if not satisfied)
- Exclusive Styling Support tailored to your preferences
- Meticulously designed products according to your requests
- Invitations to exclusive events (online and physical)
- Activities tailored to your hobbies (This is includedMusic playlists, Beatmaker, Product design and etc.)
Points System
Our points system rewards our members based on their spending and engagement with the following structure:
- Earn 5 points for every $1 spent
- Receive 250 points as a welcome gift when you first become a member
- Earn 500 points for every $100 purchase (500 Biccho Points = $5)
- Earn points on a scale from 500 to 5000 points
- Reach 3000 Biccho points to upgrade to the Exclusive Black package for free
- Reach 5000 Biccho points to upgrade to the Exclusive Gold package for free
Validity of Points
Points are valid for 1 year from the date they are earned. If points are not used within this period, they will expire.
Membership Duration
Purchased packages do not have a 1-year limit; they remain valid as long as they are paid for. Membership benefits continue to be available to members as long as their subscription payments are up to date.
Cancellation and Refund Policy
Members can cancel their subscriptions at any time by contacting our customer service. The cancellation will be effective from the next billing period. No refunds will be issued for the remaining period of the current subscription.
Upgrade and Downgrade Policy
Members can upgrade or downgrade their membership package at any time through their account settings. Upgrades to higher tiers will be effective immediately, while downgrades will take effect from the next billing period.
Miscellaneous
- Membership benefits cannot be combined with certain promotions unless explicitly stated.
- Biccho reserves the right to modify the membership benefits, points system, and terms of service at any time with prior notice to members.
By purchasing any of the membership packages specified in this agreement, the customer is deemed to have accepted the membership agreement and other policies. The purchased membership packages will be automatically charged each month to the customer’s registered card information until canceled. The customer is considered to have read, acknowledged, and accepted all these terms upon purchase.
Contact Us
For any questions or concerns regarding your membership, please contact our customer service team at support@biccho.com
BICCHO reserves the right to make changes to this policy at any time. Any changes will take effect once the updated version is made accessible to users.