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BICCHO Films

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FAQ

What is the quality of your products? What materials do you use?

The quality of our products begins with prioritizing customer satisfaction above all else. We strive to meet and exceed our customers' expectations by carefully selecting fabrics before production. That's why we prefer using the best materials to craft our products. To provide the best for our customers, 80% of our showcase products are cotton-based, as cotton is an excellent material that combines durability and comfort. Additionally, our polyester-based products are also of high quality and long-lasting, offering our customers various options.

What are the privileges you offer to members?

  • 500 Biccho Points for every $100 purchase (500 Biccho Points = $5)
  • Personalized Surprise Gift Vouchers
  • Giving a Gift Voucher to a Friend
  • Always Free and Fast Delivery
  • Personalized Support Team
  • Personalized Combination support
  • Always Be the First to Be Informed of New Products

And More🔥🕸️🕷️

What is your return and exchange policy? Under what conditions do you accept returns?

Our return and exchange policy is as follows: We accept returns under certain conditions. The product packaging must be undamaged, and the product itself must be unworn. Additionally, all required documentation must be provided in full. For more detailed information, please refer to our ''Refund Policy'' and ''Terms of Service Policy''.

How often are new collections released and what trends are you focusing on?

We capture the essence of the streets and combine it with the latest fashion trends in our designs. Our overarching vision is to create, synthesize, and launch comfortable, original, bold, and high-quality streetwear trends into the market. Products are continuously updated and refreshed by our team following their design phase, ensuring they remain current and innovative.

Can I get information about shipping times and fees?

Here's what you need to know regarding shipping times and fees: When an order reaches us, we aim to process and ship it within 1-7 business days, depending on our workload. The total time it takes for the package to reach you is usually 9-15 business days according to legal requirements. However, we always try to work efficiently and deliver your order as soon as possible. Our price policy contains details about shipping costs. As a special offer, we provide free express delivery for our first-time customers and members of our community. Standard shipping is free for all orders, while express shipping is especially free for our members. In addition, becoming a member unlocks a world of privileges and advantages.

How can I contact you? Do you offer customer service support?

You can contact us 24/7. By chatting live via the Website or support@biccho.com by sending an email to.

About Exclusive Members Packages

Q: What is Exclusive Members?
A: Exclusive Members is Biccho's exclusive membership program. We offer various benefits, discounts, and special services to our members. Our membership program allows you to earn points for every purchase and use these points for discounts.

Q: What membership packages are available?
A: We offer three membership packages: Exclusive White, Exclusive Black, and Exclusive Gold. Each package offers different privileges.

About ''Exclusive White'' Member Package

Q: What is the Exclusive White membership?
A: Exclusive White is a free membership package that offers certain benefits, such as special discounts, early access, and free standard shipping (up to 5 items).

Q: Do I need to pay any fees for the Exclusive White membership?
A: No, the Exclusive White membership is completely free.

Q: What benefits do I get with the Exclusive White membership?
A: With the Exclusive White membership, you can enjoy special discounts, early access to new or limited-edition products, and free standard shipping for up to 5 items.

And for more contact us.

About ''Exclusive Black'' Member Package

Q: What is the Exclusive Black membership?
A: Exclusive Black is a membership package that offers more benefits and includes all the privileges of the Exclusive White membership plus additional perks.

Q: How much does the Exclusive Black membership cost?
A: The Exclusive Black membership costs $19.99 per month or $199.99 per year. Additionally, you can upgrade to this package for free by reaching 3000 Biccho points.

Q: What benefits do I get with the Exclusive Black membership?
A: In addition to all the benefits of the Exclusive White membership, you get special occasion discounts, unlimited free express fast shipping (no limit), and priority 24/7 customer support.

About ''Exclusive Gold'' Member Package

Q: What is the Exclusive Gold membership?
A: Exclusive Gold is the highest tier membership package that offers the most benefits. It includes all the privileges of the Exclusive White and Exclusive Black memberships plus exclusive collections, personalized support, and invitations to special events.

Q: How much does the Exclusive Gold membership cost?
A: The Exclusive Gold membership costs $39.99 per month or $399.99 per year. Additionally, you can upgrade to this package for free by reaching 5000 Biccho points.

Q: What benefits do I get with the Exclusive Gold membership?
A: In addition to all the benefits of the Exclusive White and Exclusive Black memberships, you get exclusive collections, Free ''exclusive shipping'' (no limit), a dedicated support advisor, styling support, meticulously designed products, and invitations to special events.

About ''Point System'' In Exclusive Members

Q: How does the points system work?
A: Our points system works as follows:

  • Earn 5 points for every $1 spent
  • Receive 250 points as a welcome gift when you first become a member
  • Earn 500 points for every $100 purchase (500 Biccho Points = $5)
  • Earn points on a scale from 500 to 5000 points
  • Reach 3000 Biccho points to upgrade to the Exclusive Black package for free
  • Reach 5000 Biccho points to upgrade to the Exclusive Gold package for free
  • Points are valid for 1 year from the date they are earned. Purchased packages do not have a 1-year limit; they remain valid as long as they are paid for. This points system is included in all membership packages.

You Can Reach Details HERE

About Membership Details and Conditions

Q: How can I cancel my membership?
A: You can cancel your membership by contacting our customer service. The cancellation will be effective from the next billing period.

Q: How can I take advantage of the membership benefits?
A: To take advantage of the membership benefits, simply log in to our website and make a purchase. Relevant discounts and benefits will be automatically applied.

Q: How can I upgrade my membership package?
A: To upgrade your membership package, go to your ''exclusive member packages'' and select the desired package under the "Membership Packages" section. Additionally, you can upgrade to the Exclusive Black package for free by reaching 3000 Biccho points or to the Exclusive Gold package by reaching 5000 Biccho points.

Q: Can membership benefits be combined with other promotions?
A: Membership benefits cannot be combined with certain promotions. Please review the promotion terms for details.

Our Support Teams Are Ready To Help You!

What Is The Membership Steps?

Membership Steps

  1. Click to Become a Member: Click the "Become a Member" button on our website.
  2. Sign Up: Enter your personal information and preferences to sign up.
  3. Choose the Plan: Select the membership plan that suits you best.
  4. Our Team Will Contact You: After your membership is completed, our team will contact you to inform you about your exclusive offers and benefits.

Join Exclusive Members now and take advantage of the privileges! We would be delighted to have you with us.

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WHO ARE WE?

we make designs that protect nature, make designs to increase efficiency in life, represent originality and courage. How about getting more detailed information about us?